TERMS & CONDITIONS

Please read these Terms and Conditions carefully before making a booking. By paying your deposit and/or any subsequent instalments, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you have any questions before booking, please contact us.

1. Terms of Service

Your Yoga Retreats Ltd sets out what is included in each retreat on the relevant trip information page. Unless otherwise stated in writing, the following are not included in the retreat price:

  • International or domestic airfare

  • Airport transfers (unless specified)

  • Travel insurance (required — see Section 6)

  • Alcohol or additional beverages beyond those specified in the programme

  • Gratuities and personal expenses

  • Visas, travel documents, and vaccinations

  • Any optional excursions or activities offered at additional cost

Your Yoga Retreats Ltd is not 'all-inclusive' unless specifically stated. Whilst some meals and drinks are provided as part of your package, additional charges for food and drink may apply. You should ensure you have sufficient means to cover any additional costs for the duration of your retreat.


2. Reservation

To reserve your place on a retreat, please complete the booking form with payment as specified for your chosen trip. Your place is not confirmed until your deposit has been received and processed and you have received a written booking confirmation from Your Yoga Retreats Ltd.


3. Payment

Payment can be made by bank transfer or debit/credit card. For retreats where a deposit has been paid, the final balance is due no later than 90 days before the departure date.

If the final balance is not received by this deadline, Your Yoga Retreats Ltd reserves the right to cancel your reservation and release your space. If you anticipate difficulty meeting a payment deadline, please contact us by email as soon as possible.

Where a payment plan has been agreed at the time of booking, instalments must be made in accordance with the agreed schedule. Each instalment received will be credited against the total outstanding balance until payment is received in full.

Full payment of the retreat fee must be received no later than 90 days before the Retreat Start Date. In the event you fail to make payment in full by this date, your retreat booking will be cancelled and all monies paid to us to date will be forfeited. You will also be liable for any reasonable additional charges incurred by us as a result of your booking being cancelled.


4. Deposit

A non-refundable deposit of £350 per person is required at the time of booking to secure your reservation. The deposit is applied toward the total cost of your retreat.

The deposit is strictly non-refundable under all circumstances, including but not limited to cancellation by the participant, inability to attend due to illness, injury, personal emergency, travel disruption, or any other unforeseen event.

In the event that Your Yoga Retreats Ltd cancels a retreat due to its own default or failure to deliver (other than in circumstances constituting a Force Majeure Event as defined in Section 5), the deposit will be refunded in full or, at your option, transferred to another retreat.

5. Cancellation, Changes & Force Majeure

5.1  Cancellation by the Guest

If you wish to cancel your booking, you must notify Your Yoga Retreats Ltd in writing. Cancellation takes effect from the date written notification is received. The following terms apply:

Notice Given More than 90 days before departure

Refund Entitlement Full refund of payments made, excluding deposit

Deposit Non-refundable

90 days or fewer before departure - No refund — 100% of trip price forfeited

Non-refundable

Any amount forfeited which has not yet been paid to Your Yoga Retreats Ltd will be recoverable as a debt due and payable. We strongly recommend that you hold travel insurance covering trip cancellation from the date of booking.


5.2  Changes to Your Booking

If you wish to amend any aspect of your booking, please contact us in writing as soon as possible. Changes are subject to availability and cannot be guaranteed. Where a change results in a higher price, the additional amount is due within 14 days of confirmation. Where a change results in a lower price, the difference will be credited or refunded at our discretion.

Your Yoga Retreats Ltd reserves the right to make reasonable changes to the retreat programme, schedule, facilitators, or included activities where necessary. Material changes will be communicated as soon as reasonably practicable. Minor changes such as session timings or the ordering of activities do not constitute grounds for cancellation or refund.


5.3  Cancellation by Your Yoga Retreats Ltd

In the event that Your Yoga Retreats Ltd cancels the retreat due to its own default — including a decision made within Your Yoga Retreats Ltd's reasonable control, or insufficient enrolment — participants will be offered either a full refund of all monies paid including the deposit, or a transfer to another retreat of equivalent value, at the participant's election.

Where cancellation arises from a Force Majeure Event as defined in Section 5.4, the Force Majeure terms apply exclusively and no cash refund will be due. Your Yoga Retreats Ltd is not responsible for any expenses or damages incurred as a result of any cancellation, including but not limited to preparation costs, airline tickets, travel documents, visas, vaccinations, gear purchases, or other expenses. You will not be entitled to claim any additional amounts or seek compensation for any direct or consequential loss arising from such cancellation.

5.4  Force Majeure

Neither party shall be in breach of these Terms nor liable for any failure or delay in performance arising from events, circumstances, or causes beyond their reasonable control (a "Force Majeure Event"). Force Majeure Events include, but are not limited to:

  • Acts of God, natural disaster, fire, flood, earthquake, or extreme weather

  • Epidemic, pandemic, or public health emergency

  • War, invasion, armed conflict, terrorism, or civil unrest

  • Government action, sanctions, law, regulation, or travel restriction

  • Advice issued by the UK Foreign, Commonwealth & Development Office (FCDO) against travel to the retreat destination

  • Strikes, industrial action, or failure of public utilities

  • Failure or unavailability of third-party suppliers, venues, or transport providers

  • Any other event that could not reasonably have been anticipated or prevented


IMPORTANT: In the event of a Force Majeure cancellation, no refund and no credit will be issued under any circumstances, including the deposit. Your Yoga Retreats Ltd's liability in Force Majeure circumstances is nil. Participants are required to hold comprehensive travel insurance covering trip cancellation and curtailment from the date of booking — any losses arising from a Force Majeure Event must be claimed through your own travel insurance policy. See Section 6.

Your Yoga Retreats Ltd will notify participants of a Force Majeure cancellation as soon as reasonably practicable and will endeavour, where possible, to reschedule to an alternative date. No financial liability arises from any failure or inability to reschedule.

Your Yoga Retreats Ltd accepts no liability whatsoever for any costs incurred independently by participants in connection with a Force Majeure Event, including but not limited to flights, accommodation, visas, vaccinations, or other preparation costs.

5.5  FCDO Travel Advisories

Your Yoga Retreats Ltd monitors FCDO travel guidance for all retreat destinations. If the FCDO issues advice against all but essential travel, or against all travel, to a retreat destination prior to departure, Your Yoga Retreats Ltd reserves the right to cancel or postpone the retreat. In such circumstances, the Force Majeure terms in Section 5.4 apply and no cash refund will be due.
It is your responsibility to check current FCDO guidance for your destination before booking and to ensure your travel insurance covers you in the event that an FCDO advisory affects your ability to travel.


5.6  Chargebacks

Given our clear refund and cancellation policy, no chargeback or threatened chargeback claims will be accepted. If you have any concerns with your retreat or our services, you agree to contact us in writing in the first instance so we may seek to resolve the matter. If you pursue a chargeback claim without first contacting us, you accept that such action constitutes a breach of this Agreement and you agree to indemnify Your Yoga Retreats Ltd against any charges, costs, or fees imposed by your debit or credit card provider or our merchant service provider, together with our reasonable costs at a rate of £60 per hour.


6. Travel Insurance

Travel insurance is a mandatory condition of booking with Your Yoga Retreats Ltd. You must hold a valid, comprehensive travel insurance policy before your retreat begins. Failure to hold adequate insurance does not affect or extend Your Yoga Retreats Ltd's liability to you.

Your policy must include, at minimum:

  • Trip cancellation and curtailment (including Force Majeure events and FCDO advisory changes)

  • Emergency medical treatment and hospitalisation

  • Medical repatriation

  • Personal liability

  • Loss or theft of personal belongings

  • Travel delay or missed departure

It is your sole responsibility to ensure your policy is appropriate for your individual circumstances, including any pre-existing medical or mental health conditions, the nature of the activities offered on retreat (including yoga, movement, breathwork, somatic practices, and shadow work), and the specific destination. Insurance should be arranged from the date of booking, not the date of travel.


7. Travel Documents & Immunisations

It is your sole responsibility to obtain all required travel documents, including valid passports, visas, entry permits, and any other documentation required for your destination. Information regarding documentation requirements is provided per retreat on booking, or you may contact us for further guidance.

It is also your responsibility to obtain any required or recommended vaccinations and immunisations for your destination. Please consult your nearest travel clinic for the latest requirements well in advance of travel.


8. Health, Wellbeing & Your Responsibility

8.1  Declaration of Health

By completing your booking you represent that you are in a suitable state of physical and mental health to participate in the retreat and its activities. You confirm that you are not aware of any physical conditions, injuries, or medical contraindications that would adversely affect your ability to safely take part.
The activities offered by Your Yoga Retreats Ltd may include yoga, movement, breathwork, somatic practices, shadow work, sound healing, meditation, and other wellness and embodiment modalities. You acknowledge that participation in these activities involves inherent risk, and you voluntarily assume all risks related to such participation.
You agree to:

  • Disclose any physical or mental health conditions, injuries, or concerns to our team prior to the retreat

  • Seek independent medical or psychological advice before attending if you are in any doubt as to whether the retreat is suitable for you

  • Inform a retreat facilitator immediately should you experience any health concerns during the programme

  • Take personal responsibility for your own wellbeing throughout your stay

Your Yoga Retreats Ltd reserves the right, in its sole discretion, to exclude any participant from specific activities or from the retreat entirely where their participation is considered to present a risk to themselves or to others. No refund will be due in such circumstances.


8.2  Mental Health Disclaimer

Whilst Your Yoga Retreats Ltd aims to provide a restorative and transformative experience, we are not a mental health facility and we do not offer clinical, therapeutic, or diagnostic mental health services. Our offerings are facilitated by experienced practitioners and are designed to support personal exploration and wellbeing — they are not a substitute for professional medical or psychological treatment.

We recognise that retreat experiences — including somatic work, shadow work, and breathwork — can bring up emotions, memories, or personal material that may be challenging. Whilst our facilitators are experienced in holding safe space, they are not licensed therapists and cannot provide clinical support. We encourage all guests to make an honest assessment of their current mental and emotional health before booking, and we are happy to discuss any concerns prior to your reservation.

It remains your sole responsibility to consult with an appropriate healthcare provider in the event of any underlying physical or mental health condition before booking. Once your reservation has been made, it will fall under our standard booking terms and conditions.

Your Yoga Retreats Ltd will not be held liable for any physical injury, emotional distress, or triggering of mental health episodes arising from participation in our offerings. You embark on all activities at your own risk. By booking, you agree to hold Your Yoga Retreats Ltd harmless and waive any right to hold the company accountable for losses suffered through participation in retreat activities.


9. Release & Waiver of Liability

By agreeing to these Terms, you hereby release and discharge Your Yoga Retreats Ltd, including its owners, directors, employees, guides, yoga teachers, facilitators, and partners, from all liability for personal injury, illness, emotional distress, incurred travel expenses, or property damage arising from participation in a Your Yoga Retreats Ltd retreat, including but not limited to losses resulting from weather, local political situations, civil unrest, wildlife, acts of God, or other uncontrollable circumstances, including the risk of death.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by applicable law.

10. Code of Conduct

Your Yoga Retreats Ltd is committed to creating a safe, respectful, and supportive environment for all participants. By attending, you agree to:

  • Treat all participants, facilitators, and support staff with respect and consideration

  • Honour the privacy and confidentiality of other participants — what is shared in the retreat space stays there

  • Refrain from the use of non-prescribed substances throughout the retreat

  • Adhere to any venue house rules communicated by the retreat team

Our retreats often welcome guests who are themselves facilitators, yoga teachers, healers, and wellness practitioners. Whilst we respect your experience and background, we do not permit unsolicited advice, coaching, fixing, or guidance from anyone other than our nominated retreat leaders and facilitators. If you are found to be advertising, consulting, or selling your services to other guests without prior written agreement with Your Yoga Retreats Ltd, you may be asked to leave the retreat without compensation.

Your Yoga Retreats Ltd reserves the right to remove any participant whose behaviour is deemed disruptive, harmful, or in breach of this code of conduct. No refund will be due for any portion of the retreat not attended as a result. Your Yoga Retreats Ltd carries no responsibility or liability for any participant who leaves the retreat prior to its conclusion or for any activity undertaken outside the retreat itinerary.

11. Photography, Video & Media Rights

Your Yoga Retreats Ltd and its team may capture photographs, video, and other media during retreats for promotional, educational, and marketing purposes. By attending, you acknowledge and agree that:

  • Your image, likeness, and/or voice may appear in such materials

  • All media rights belong exclusively to Your Yoga Retreats Ltd

  • You grant unlimited permission to use, reproduce, and distribute any media containing your image or likeness across all platforms and formats

  • No compensation will be provided for such use

  • You waive any right to inspect or approve the final materials

  • This consent is perpetual and may be used for future marketing purposes

If you do not wish to be photographed or filmed, you must notify us in writing prior to your arrival. We will make all reasonable efforts to accommodate such requests, though complete exclusion from all media capture in group settings cannot be guaranteed.


12. Data Protection & Privacy

Your personal data (including name, contact details, health disclosures, and booking information) will be held and processed by Your Yoga Retreats Ltd in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection legislation. Your data will be used solely for the purposes of administering your booking, communicating with you about your retreat, and where applicable, marketing future retreats where you have provided consent.

We will never sell your personal data to third parties. Our full Privacy Policy is available on request.


13. Governing Law & Disputes

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have a concern or complaint, please contact us in the first instance so that we may seek to resolve the matter promptly and informally. We are committed to providing a high-quality experience and will always endeavour to address concerns fairly and transparently.


14. Contact

For all booking enquiries, questions about these Terms, or any other correspondence:

Your Yoga Retreats Ltd

www.wylderretreats.co

20 Wenlock road london

By paying your deposit, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms apply to all bookings made with Your Yoga Retreats Ltd regardless of how the booking was placed.

Terms and Conditions

Last updated: December 31, 2023

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: United Kingdom

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Your Yoga Retreats Ltd, 28 Wenlock road N1 7GU.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Your Yoga Retreats, accessible from www.youryogaretrets.co.uk

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods availability
  • Errors in the description or prices for Goods
  • Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the product's instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

You will not have any right to cancel an Order for the supply of any of the following Goods:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
  • The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: